Practice management. 13 minute read.

WSIB and physiotherapy in Ontario: claims, Form 8, the musculoskeletal program of care and billing

WSIB physiotherapy is physiotherapy for a work injury or illness in Ontario, paid for by the Workplace Safety and Insurance Board (WSIB) when the care is approved and related to the claim. In most cases the WSIB pays the physiotherapist directly, and Ontario law does not allow the physiotherapist to ask the worker to pay for that care. New mild to moderate sprains and strains, and fractures that did not need surgery, seen within eight weeks of the injury, are treated through the WSIB's musculoskeletal program of care: up to eight weeks of care in two four-week blocks, with set reports and a fee per block. Physiotherapists can be the first health professional an injured worker sees, and at that first visit they fill in the Health Professional's Report, known as Form 8.

This guide is written for Ontario physiotherapists and clinic owners, and for workers hurt on the job in the province. It explains how the system works. It is education, not legal, billing or medical advice about any one claim. WSIB pages and forms get revised, so check the live version before you act on a detail; each source in the reference list shows the date it was last updated. Fee amounts are left out on purpose, because the WSIB publishes them in its own fee schedules.

What does the WSIB pay for in physiotherapy?

The WSIB's health care benefits page speaks to the worker directly: "We pay for all approved health care costs related to your claim, even if you have not missed time at work and even if you have insurance coverage." Its list of benefits includes medical treatment, hospital care, prescription drugs, medical devices and orthotics, equipment and supplies, and reasonable travel and accommodation expenses linked to the injury or illness. On payment, it says: "In most cases, we'll pay your health care provider (e.g., physiotherapist, pharmacist) directly."

Two words in that first quote matter to a clinic: approved and related. Physiotherapy for an old knee problem does not become WSIB care because the same person also hurt a shoulder at work. The care has to belong to the claim. The claim has to be allowed, or the treatment has to fall inside the program rules that allow early care while a claim is still pending (both are explained further down). Care that is not part of a claim is paid the usual way, through OHIP-funded physiotherapy for those who qualify, a benefits plan or the patient.

For the worker, the rule is plain. The Workplace Safety and Insurance Act says, in section 33(5): "No health care practitioner shall request a worker to pay for health care or any related service provided under the insurance plan." The musculoskeletal program's questions and answers page says the same for that program: "The regulated health professional cannot bill the injured person directly."

How does a WSIB claim start?

A claim usually starts with two reports, one from the worker and one from the employer. The WSIB tells workers to report the injury or illness if they need treatment from a health professional beyond first aid, cannot go to work, are being paid less or getting fewer hours, or need modified work at regular pay for more than seven calendar days. The worker has six months from the date of injury or date of diagnosis to claim benefits. The paper Worker's report of injury/disease (Form 6) is no longer offered as a PDF; the WSIB now asks workers to report online.

The employer has its own duty. The WSIB's reporting page says the employer must report the injury or illness within three business days and give the worker a copy of the report, which is the Employer's report of injury (Form 7). The employer also pays a full day's wage for the day of the incident. The same page states that it is against the law to discourage a worker from reporting a workplace injury or illness.

A claim number is not an approval. The WSIB's program questions and answers say the registered claim is "pending" until the WSIB decides to accept the work-related injury or illness and approve health care benefits. At the assessment, ask whether the injury happened at work and whether a claim has been registered, and note the claim number and its status. If the status is unclear, you or the patient can call the WSIB on 1-800-387-0750 to check.

The health professional's report (Form 8)

Form 8 is the health professional's first report on a work injury. The WSIB's program questions and answers say: "Only physicians, physiotherapists, chiropractors and nurse practitioners are authorized to complete a Form 8." The form itself says to use it for patients claiming WSIB benefits for a work-related injury or illness, or when you think the cause of the patient's injury or illness is workplace factors.

The form asks how the injury happened and which area and side of the body is hurt. Then come your examination findings and a 0 to 10 pain rating, followed by pre-existing conditions that may affect recovery, a diagnosis, a treatment plan and any referrals. Its second page is the return-to-work page, covered further down. The instructions on the form are short: send pages one and two to the WSIB, and give the patient a copy of page two only, for their employer. Forms and bills can be sent electronically once you are registered through TELUS Health, the WSIB's billing partner, or by fax or mail.

On consent, the form cites section 37 of the Workplace Safety and Insurance Act, 1997, which it says gives health professionals the legal authority to send information about a worker claiming benefits to the WSIB without consent. The WSIB's page on reporting requirements adds a practical line for the patient who asks you not to share. You tell them that the WSIB "will make its decisions on the claim based on the information (or lack thereof) in the claim file."

If you are the first regulated health professional to assess the worker after the injury, the WSIB says to complete both Form 8 and the program's initial assessment report. If someone else saw the worker first, or referred them to you, only the initial assessment report is needed. The physiotherapy fee schedule notes that at the worker's initial visit, only the Form 8 is paid.

The WSIB musculoskeletal program of care

The WSIB calls the musculoskeletal program of care the mandatory first line of care for musculoskeletal injuries, and its questions and answers page says fee-for-service billing cannot be used instead for workers who fit the program. It is one of several WSIB programs of care; mild traumatic brain injuries have their own, for example. Providers register separately for each program they deliver. The musculoskeletal program page says: "As of May 1, 2023, health care providers must treat all people starting community-based treatment for musculoskeletal injuries using the musculoskeletal program of care." It took the place of the WSIB's older low back and shoulder programs of care, its previous musculoskeletal program, and the non-surgical fracture episode of care.

Who the program is for

The reference guide sets out the admission criteria. The program is for people who:

  1. Have a pending or allowed WSIB claim for a single zone of injury, or an allowed claim for multiple zones of injury.
  2. Are within eight weeks from their date of workplace injury.
  3. Have an injury to a muscle, tendon, ligament, fascia, intra-articular structure or a mix of these, causing mild to moderate damage (Grade I or Grade II), or a fracture that did not need surgery.
  4. Are at work or off work.
  5. Have no other injuries that prevent them taking part, and are not in hospital.

A zone is one anatomical area. The WSIB's own examples help. A left shoulder strain plus a left wrist strain is a single zone, the left upper extremity. A knee injury plus low back pain is two zones, and so are injuries to both shoulders.

If a worker falls outside the criteria, for example after surgery or more than eight weeks after the injury, call the WSIB's Clinical Expert Line (1-866-716-1299, Monday to Friday, 7:30 a.m. to 5 p.m.) to talk through the right level of care. Its clinical experts are regulated health professionals, and the conversation is peer to peer.

How the blocks work

The program runs for up to eight weeks. Block one covers the initial assessment and four weeks of treatment, with at least five sessions. Block two is four more weeks, with at least four sessions. If the worker needs more, the WSIB can approve a four-week supplementary block with at least three sessions, and each further supplementary block needs its own approval.

The minimums are floors, not targets. The reference guide expects treatment "as often as necessary to achieve recovery and return to work goals." The program must be delivered in person unless an exceptional circumstance justifies virtual care and the WSIB approves it. The telehealth guide covers video sessions in general, but inside this program each one needs that approval first.

What the program asks of the physiotherapist

The reference guide recommends six kinds of intervention:

  • Education.
  • Pain and self-management strategies.
  • Activity modification.
  • Exercise therapy.
  • Manual therapy.
  • Adjunct therapeutic interventions or modalities.

You choose which to use, but you must be able to deliver all six, alone or as part of a team. Education is the one the guide makes compulsory, and the worker's first treatment should be education about the injury and how to manage the symptoms. It should explain the injury in terms the worker understands, the usual timeframe and pattern of recovery, and why early activity and staying at or returning to work matter.

Exercise gets specific wording. The guide says rehab of soft tissue injuries (muscles, tendons, ligaments) should focus on restoring range of motion and strength with functional exercises as early as possible. Exercise should then progress in intensity as the person improves. And: "You should supervise the exercise program and reinforce it with a home exercise program." For ways to build the progression, see how to progress and regress exercises.

Outcome measures are part of the reporting. At the initial assessment you choose the most suitable one from the WSIB's list, which includes the Neck Disability Index, the QuickDASH, the Lower Extremity Functional Scale and the 12-item WHODAS 2.0. You repeat the same measure for the care and outcomes summary at the end. The guide to outcome measures in physiotherapy covers how to read the change.

The questions and answers page lists when to call the Clinical Expert Line during the program. The main triggers:

  • At the end of block one, if functional abilities are not improving or there are more than two barriers to recovery.
  • One week before the end of block two, if the worker is not expected to meet their recovery and return-to-work goals.
  • When a delay, such as illness, interrupts care for more than two weeks.
  • At any point when recovery is not going as expected.

A few other rules catch clinics out. Equipment and devices, such as braces and splints, are not pre-approved in this program; if you recommend them, call the WSIB nurse consultant for approval. A worker cannot be treated by two providers for the same injury area at once, so before you accept a worker, ask whether they are already being treated for the injury. A worker who wants to move to another provider partway through needs the WSIB's approval, through their case manager or nurse consultant.

Reports and deadlines

Every block ends with a report, and payment depends on it.

Report When Deadline set by the WSIB
Initial Assessment Report (10635A) After the first assessment Within two business days of completing the assessment
Mid-point Report (10636A) End of block one Within two business days of the last session in block one
Care and Outcomes Summary (10637A) End of the program, or discharge at any point Within two business days of discharge
Supplementary Report (10638A) End of an approved supplementary block Within two business days of completing that block

If the worker recovers during block one, you do not need a mid-point report. Submit the care and outcomes summary with the reason for the early discharge instead. A clear SOAP note at every visit makes these reports quicker to write, and the goals section of each one is easier with SMART goals set from the start.

How does the WSIB pay physiotherapists?

To deliver the musculoskeletal program, each physiotherapist registers with the WSIB. The program page sets out four steps:

  1. Review the program materials and training slides.
  2. Get an electronic billing number and a WSIB Provider ID through TELUS Health.
  3. Sign up for a WSIB online services account for submitting forms.
  4. Complete the program registration form.

The WSIB registers individuals, not clinics, so every regulated health professional on an interdisciplinary team who delivers the program registers too. A professional who works in more than one clinic registers each location.

The provider ID on the registration decides where the money goes. Enter your own provider ID and the WSIB pays you. Enter the clinic's and it pays the clinic, which then pays the team members involved. Only one regulated health professional completes each report and submits the bills, even when a team delivers the care.

Block fees and what reduces them

The program is paid as a bundle. The questions and answers page says: "Payment for all treatment services rendered are included in the musculoskeletal program of care block fee." Care for multiple zones earns a higher fee once the WSIB has approved treatment for them. If you deliver fewer than the minimum sessions in a block, the WSIB pays 50 per cent of that block's fee.

Payment waits for the paperwork:

  • Block one is paid once the WSIB has both the initial assessment report and the mid-point report, or the care and outcomes summary if the worker was discharged during block one.
  • Block two is paid once it has the care and outcomes summary.
  • An approved supplementary block is paid once it has the supplementary report.

The WSIB does not pay a report fee if it receives the report more than 14 business days after the service date. Late bills cost money too. The WSIB's reporting requirements page says accounts received more than six months after the date of service may be reduced: by 25 per cent at 7 to 9 months, 50 per cent at 10 to 12 months, and 100 per cent after 12 months. The WSIB may waive the penalty if there is a good reason for the delay. Bills go electronically through the TELUS Health Provider Portal.

Care outside a program of care is paid under the WSIB's physiotherapy fee schedule, and the WSIB has a separate physiotherapist's treatment extension request form for that route. It asks providers not to send extension requests for anyone treated in a program of care, and to call the Clinical Expert Line instead. The fee amounts are in the WSIB's schedules and change over time, so read them there rather than from any summary.

What the College of Physiotherapists of Ontario expects

The Funding, Fees and Billing Standard from the College applies whoever pays for the care. It says a physiotherapist "is responsible for all billing under their registration number." It also says a physiotherapist maintains reasonable knowledge of relevant funding sources for physiotherapy services and "complies with funding requirements, policies, and procedures." In a clinic that sees WSIB patients, that means knowing the program rules above as well as the clinical side.

Return to work and functional abilities information

Return to work runs through every WSIB form. Page two of Form 8 opens with this: "When work injury/illness occurs, focus on return to usual activity including return to safe and appropriate work is best practice. Most workers who experience soft tissue injury are able to remain at work." It then asks whether you have discussed return to work with the patient, and whether they can resume regular duties, begin modified duties or cannot work because of the injury.

The same page records what the worker can and cannot do yet, from bending and twisting to climbing, kneeling, lifting, sitting, standing and walking. Pushing and pulling and using the arms are on it too, along with driving and using public transit, among others. You also estimate how long the limits will last and set a follow-up date. The page has no space for a diagnosis, only the area of injury, and it is the page the employer sees. The worker signs to authorize you to give their employer a copy.

The musculoskeletal program reports work the same way. The final page of each one has an abilities and restrictions section for return-to-work planning. The reference guide says that once you complete it, you give the patient a copy to share with their employer.

The Functional Abilities Form

The Functional Abilities Form (FAF) is a separate form for early and safe return to work. The physiotherapy fee schedule says the worker or the employer provides it to you; you do not start it yourself. The worker signs a consent section, and the WSIB's guide to the form says diagnostic information must never be provided on it. The Form 8 instructions add that an FAF is not paid if it is completed on the same date as the Form 8 at the first visit.

On consent more broadly, the Act says that when a worker files a claim, they must consent to their employer receiving the functional abilities information a health professional provides, and only to help them return to work (section 22(5)). That is why the WSIB's reporting requirements page tells health professionals that they do not need a separate consent to share functional abilities information with the employer. The employer in turn may pass it on only to people helping with the return to work (section 37(4)). Keep what you share to function. The employer needs to know what the worker can lift and for how long they can stand, not what the scan showed.

The worker's side of return to work

The WSIB lists what it expects of the worker. The list includes contacting the employer after the first health care treatment to start talking about returning to work, and staying in touch through recovery. The worker should work with the employer to find suitable work that is safe, productive, within their functional abilities and as close as possible to their pre-injury pay. The WSIB also warns that not co-operating in the return-to-work process could affect benefits. If you need more information on return to work or on what accommodations the employer can offer, the WSIB directs providers to the case manager or nurse consultant.

What happens if a WSIB claim is not allowed?

For the worker, the first step is to ask the decision-maker to reconsider, explaining why they disagree. If they still disagree, they can object by submitting an Intent to object form. The WSIB gives up to 30 days to object to a decision about return to work, including re-employment decisions, and up to six months for any other decision. After that, the Workplace Safety and Insurance Appeals Tribunal is the external and final level of appeal. The WSIB suggests that workers who are not in a union contact the Office of the Worker Adviser for help.

For the clinic, the program rules decide what gets paid while a claim is pending or after it is denied. With a single zone of injury, you can deliver block one whether the claim is pending or allowed. If you deliver at least the minimum sessions, the WSIB pays block one "regardless of the status of the registered claim"; with fewer, it pays 50 per cent. Block two is different: the WSIB will not pay for block two care on a pending or denied claim, so confirm the claim is allowed before you start it. With multiple zones, treatment can begin before approval, but if approval for more than one zone is not granted, only the single-zone fee for block one is paid.

This paragraph and the next are suggested practice, not a WSIB rule. At the first visit, explain to the worker what happens to their care if the claim is denied. On a single-zone claim the WSIB still pays for block one, but not for the care after it. If the worker chooses to carry on, your clinic would charge its private fee, and the College's standard then applies as it would to any private patient: they must have your full fee schedule before any charge applies to them.

Write in the record that you had this conversation. Never charge the worker for care the WSIB pays for, and if you are unsure whether a charge is allowed, ask the WSIB before you bill. A worker with extended health benefits can also ask their own plan whether it will consider the claim.

For workers: how to get WSIB physiotherapy

If you are hurt at work in Ontario, tell your employer, and report the injury to the WSIB if you need more than first aid, miss work, lose pay or hours, or need modified work for more than seven calendar days. You have six months to claim. Your employer must also report the injury to the WSIB and give you a copy of that report.

You can go straight to a physiotherapist. The WSIB's physiotherapy fee schedule says physiotherapists have direct patient care access for work injuries. The WSIB also names them, alongside doctors, chiropractors and nurse practitioners, as providers who can give the diagnosis and treatment plan it needs to review a claim. They can also complete the Form 8 that starts the health care side of your claim. Before you book, you can check a clinic in the WSIB's directory of providers registered for the musculoskeletal program, and bring your claim number if you have one.

The WSIB pays the physiotherapist for approved care related to your claim, usually directly. The clinic must not ask you to pay for that care. After your first treatment, contact your employer to start talking about returning to work. Your physiotherapist can give you a page describing what you can and cannot do yet, without your diagnosis on it, to hand to your employer.

When does a work injury need urgent help first?

The WSIB's first step for an injured worker is to get medical help, starting with first aid. Some injuries need more than a physiotherapy appointment. Ontario's emergency rooms page gives examples of when to call 911 for emergency care: loss of consciousness, pain not relieved by pain medication, confusion, persistent, severe chest pain or breathing difficulty. Health811 is the number for advice when it is not an emergency: dial 811 (TTY: 711). It is free and confidential, and a registered nurse answers at any hour.

Each line below is taken unchanged from a condition page on this site. In Ontario, "call emergency services" means calling 911, and an emergency department is the hospital emergency room. Where a line asks for medical advice the same day, speak to your family doctor or nurse practitioner that day, or call Health811.

  1. Emergency: neck pain straight after a high-energy accident, such as a crash at high speed, a car that rolled over, being thrown from a vehicle, being hit by a vehicle while walking or cycling, a motorbike or quad bike accident, a horse riding accident, a diving injury, or a fall from a height or down several stairs. Keep still and call emergency services. If the neck pain only starts later and nobody has checked your neck since, go to an emergency department straight away, and do not drive yourself.
  2. Emergency: in the first days after the accident, numbness, tingling, pins and needles or weakness in your arms or legs, or a sudden electric shock feeling in your neck and back that runs into your arms or legs. If it starts straight after the accident, keep still and call emergency services. If it starts later, call emergency services or go to an emergency department straight away, and do not drive yourself.
  3. Emergency: back or leg pain that started after a serious accident, such as a car crash or a fall from a height, or back pain with chest pain. Call emergency services.
  4. Emergency: after a knock to the head, being very drowsy or finding it hard to keep your eyes open, confusion, a fit (seizure), new weakness or numbness anywhere in your body, new trouble understanding, speaking, walking or keeping your balance, new problems seeing or hearing, clear fluid coming from your ears or nose, bleeding from your ears or bruising behind them, a black eye when your eye was not hit, a dent in your head or a wound with something stuck in it, or a change in behavior. Call emergency services straight away. These can be signs of an injury to the brain.
  5. Emergency: after a knock to the head, you were knocked out, even for a moment, you cannot remember what happened just before or after, you have had a headache ever since, or you are being sick (vomiting). The same applies, even if you feel fine, if you take medicine that thins your blood, other than aspirin on its own, have a bleeding or clotting condition, have had brain surgery in the past, or had been drinking alcohol or taking drugs when it happened. Go to an emergency department straight away, and do not drive yourself.
  6. Emergency: pain, tingling, numbness or weakness in both legs, numbness or altered feeling around your genitals or bottom, or new trouble peeing or controlling your bladder or bowels. The same applies if you lose feeling in one leg. Call emergency services or go to an emergency department straight away. These can be signs of pressure on the nerves at the base of the spine (cauda equina syndrome).
  7. Emergency: you have had a fall or an injury and now have severe hip pain, or you cannot walk or put weight on the leg. Call emergency services or go to an emergency department. This can be a sign of a broken hip (hip fracture).
  8. Chest pain or tightness, which may spread to your arm, neck or jaw, or shoulder or arm pain that comes with shortness of breath, sweating or feeling sick. This can be a heart attack. Call emergency services straight away.
  9. A leg or foot that is getting weaker, for example your foot drags, catches on the ground or slaps down when you walk (foot drop). Get medical advice the same day. If the weakness is getting worse by the hour, go to an emergency department.
  10. A calf or thigh that is newly swollen, warm, tender, red or darker than usual, has swollen veins that are sore to touch, or has a throbbing or cramping pain that does not fit your injury or condition, or that feels different from normal muscle soreness after exercise. This can be a sign of a blood clot (deep vein thrombosis), especially after surgery, an injury, time in a cast or boot, a long trip or a spell of being much less mobile than usual. Get medical advice the same day. If you are also short of breath or have chest pain, call emergency services.
  11. The knee is hot, red and swollen, or you have knee pain with a high temperature or feel hot, cold or shivery. Get medical advice the same day, and go to an emergency department if you feel very unwell. This can be a sign of infection in the joint, which needs treatment quickly.
  12. The shoulder is hot, red and swollen, or you have a fever or feel unwell. This can be a joint infection. Go to an emergency department the same day.

The list is a selection. Every condition page has the complete set for its body area, for example low back pain and neck pain.

If you are the clinician, red flags in physiotherapy screening sets out which questions to ask and when to refer. Inside the musculoskeletal program, the reference guide adds that as soon as you find a risk factor that could need urgent care or specialized services, such as major muscle weakness, a change in bladder or bowel control, signs of infection, a tumour, a fracture caused by disease, or symptoms that are getting worse or growing in number, you must call the Clinical Expert Line straight away. That call comes on top of sending the worker for urgent care, not instead of it. None of these should wait because a WSIB claim is open.

Home exercise between WSIB visits

The musculoskeletal program expects a home exercise program alongside supervised exercise, and five sessions in four weeks leaves most of the rehab to the worker. Put the home program and its dose in your treatment plan, and make sure what the worker takes home matches it. How to write a home exercise program walks through choosing exercises and setting their dose. If a worker's exercises keep coming back undone, why patients skip their home exercises looks at what helps.

PocketPhysio fits that gap: build the worker's program from the exercise library, set sets and reps and any hold time, and add a cue you type yourself if it helps. The worker opens each exercise as a video and hears a voice guide talk them through it. You send the program to the worker's phone as a text, an email or a plain link, or it lands in their Pocket Physio Care patient app. WhatsApp is there if the worker prefers it. At the next visit you start from what you sent last time and progress it, which is what the WSIB expects exercise to do as the worker recovers.

The short version

WSIB physiotherapy in Ontario is paid by the WSIB for approved care related to a work injury or illness, usually straight to the physiotherapist, and the worker is not billed for it. The worker reports within six months, the employer within three business days, and physiotherapists can complete the Form 8 at the first visit. New sprains and strains, and fractures that did not need surgery, go through the musculoskeletal program of care. It lasts up to eight weeks in two blocks. Each block has a minimum number of sessions, education is compulsory, a home exercise program is expected, and every report is due within two business days.

Each physiotherapist registers for the program and bills through TELUS Health. Block fees are paid once the reports arrive, and late reports or bills cost money. On a single-zone claim, block one is paid even if the claim is later denied, but block two is not, so confirm the claim before starting it. Return-to-work pages describe function, never diagnosis. Emergencies go to 911, not to the next physiotherapy appointment.

References

  1. Workplace Safety and Insurance Board (Ontario). Health care benefits. Updated November 28, 2024. Accessed September 28, 2026. https://www.wsib.ca/en/health-care-benefits
  2. Workplace Safety and Insurance Board (Ontario). Report an injury or illness. Updated September 2, 2026. Accessed September 28, 2026. https://www.wsib.ca/en/businesses/claims/report-injury-or-illness
  3. Workplace Safety and Insurance Board (Ontario). Forms: Injured or ill people. Updated August 31, 2026. Accessed September 28, 2026. https://www.wsib.ca/en/forms
  4. Workplace Safety and Insurance Board (Ontario). Programs of care. Updated March 26, 2026. Accessed September 28, 2026. https://www.wsib.ca/en/programs-care
  5. Workplace Safety and Insurance Board (Ontario). Musculoskeletal program of care. Updated September 15, 2026. Accessed September 28, 2026. https://www.wsib.ca/en/health-care-providers/programs/musculoskeletal-program-care
  6. Workplace Safety and Insurance Board (Ontario). Musculoskeletal program of care: reference guide. Updated September 15, 2026. Accessed September 28, 2026. https://www.wsib.ca/en/musculoskeletal-program-care-reference-guide
  7. Workplace Safety and Insurance Board (Ontario). Questions and answers: Musculoskeletal program of care. Updated July 20, 2026. Accessed September 28, 2026. https://www.wsib.ca/en/musculoskeletal-program-care-questions-and-answers
  8. Workplace Safety and Insurance Board (Ontario). Health Professional's Report (Form 8), 0008A (08/11). Accessed September 28, 2026. https://www.wsib.ca/sites/default/files/2024-10/0008a_08_11_fs_web.pdf
  9. Workplace Safety and Insurance Board (Ontario). Forms: Health care providers. Updated September 18, 2026. Accessed September 28, 2026. https://www.wsib.ca/en/healthcareforms
  10. Workplace Safety and Insurance Board (Ontario). Completing the Functional Abilities Form (FAF) for Planning Early and Safe Return to Work, 10779A (09/24). Accessed September 28, 2026. https://www.wsib.ca/sites/default/files/2024-09/10779a_202408_fafguide_web.pdf
  11. Workplace Safety and Insurance Board (Ontario). Reporting requirements for health professionals. Updated March 26, 2026. Accessed September 28, 2026. https://www.wsib.ca/en/health-care-providers/provider-information/reporting-requirements-health-professionals
  12. Workplace Safety and Insurance Board (Ontario). Health care provider fees. Updated March 26, 2026. Accessed September 28, 2026. https://www.wsib.ca/en/health-care-providers/provider-fees/health-care-provider-fees
  13. Workplace Safety and Insurance Board (Ontario). Fee schedule: Physiotherapy. Updated January 23, 2026. Accessed September 28, 2026. https://www.wsib.ca/en/fee-schedule-physiotherapy
  14. Workplace Safety and Insurance Board (Ontario). Your return-to-work responsibilities. Updated August 5, 2026. Accessed September 28, 2026. https://www.wsib.ca/en/injured-or-ill-people/return-work/your-return-work-responsibilities
  15. Workplace Safety and Insurance Board (Ontario). Disagreeing with a WSIB decision about a claim. Updated June 16, 2026. Accessed September 28, 2026. https://www.wsib.ca/en/injured-or-ill-people/appeals/disagreeing-wsib-decision-about-claim
  16. Government of Ontario. Workplace Safety and Insurance Act, 1997, S.O. 1997, c. 16, Sched. A, sections 22, 33 and 37. Accessed September 28, 2026. https://www.ontario.ca/laws/statute/97w16
  17. College of Physiotherapists of Ontario. Funding, Fees and Billing Standard. Effective August 1, 2025. Accessed September 28, 2026. https://collegept.org/standard/funding-fees-and-billing-standard/
  18. Government of Ontario. Emergency rooms. Updated January 20, 2026. Accessed September 28, 2026. https://www.ontario.ca/page/emergency-rooms
  19. Government of Ontario. Your health (Health811). Updated February 3, 2026. Accessed September 28, 2026. https://www.ontario.ca/page/health-care-ontario

Written and checked by the PocketPhysio editorial team. Last updated 2026-09-28.